Embedding files can fail, when storage has multiple shared mounts

[christoph-bessei]

Which version of Nextcloud are you using?

v34.0.1

Which version of PHP context_chat are you using?

5.4.0

Which version of backend context_chat are you using?

5.4.0

Which browser are you using? In case you are using the phone App, specify the Android or iOS version and device please.

Firefox 152.0.3

Nextcloud deployment method?

AIO

Describe the Bug

After installing context_chat and context_chat_backend, I had the issue that only 1.7k of 10k eligible files were written to the vector database.

When trying to debug the issue, I found a lot of File not found or not a file errors triggered by the /ocs/v2.php/apps/context_chat/queues/documents?n=32&format=json endpoint. This happened even though I ran a full file scan before installing Context Chat.

I think root cause is $userId = $mounts[0]->getUser()->getUID() in OCA\ContextChat\Controller\QueueController::getFileSource().
It chooses a user by taking the first mount returned from IUserMountCache::getMountsForStorageId($storageId).
On a storage with many shared mounts, the first result is not always the owner / it can belong to a user that cannot access the queued file ID.
In this case getFirstNodeById($fileId) returns null and QueueController logs File not found or not a file.

To Reproduce

1. Install a clean Nextcloud 32.0.0 instance.
2. Create three users: owner, aaa, and bbb.
3. As owner, create an eligible test file: /owner/files/Test-Text.md
4. As owner, create another folder on the same home storage: /owner/files/other/
5. Share Test-Text.md with aaa.
6. Share other/ with bbb.
7. Login as aaa and open Test-Text.md
8. Login as bbb and open other/
9. The returned mount order when calling getMountsForStorageId() should be:

   owner  /owner/
   aaa    /aaa/files/Test-Text.md/
   bbb    /bbb/files/other/
   

10. Logout all users
11. Upgrade the instance to Nextcloud 33, then to Nextcloud 34.
    • This triggers $this->connection->truncateTable('mounts', false); in https://github.com/nextcloud/server/blob/stable34/core/Migrations/Version33000Date20251209123503.php#L28
    • Important: Do not trigger files:scan --all or similar, this will affect the next step.
12. After the upgrade, access the users in the following order via WebDAV (this fills oc_mounts again, but in a different order):

    curl -u bbb:<password> http://<nextcloud>/remote.php/dav/files/bbb/
    curl -u aaa:<password> http://<nextcloud>/remote.php/dav/files/aaa/
    curl -u owner:<password> http://<nextcloud>/remote.php/dav/files/owner/

13. Call getMountsForStorageId() again, the returned mount order should have changed:

    bbb    /bbb/files/Other/
    aaa    /aaa/files/Test-Text.md/
    owner  /owner/
    

14. Install and enable context_chat 5.4.0 and context_chat_backend.
15. Trigger the initial indexing.
16. You should see File not found or not a file in the logs, because $userId = $mounts[0]->getUser()->getUID(); returns a user who doesn't have access to Test-Text.md now.

---

I'm happy to provide a vServer with an affected Nextcloud instance if needed. Just let me know.

PHP logs (Warning these might contain sensitive information)

No response

Ex-App logs (Warning these might contain sensitive information)

No response

Server logs (if applicable)

{
  "reqId": "XJEkVDoB8Qajy8bOA0WC",
  "level": 2,
  "time": "2026-07-01T16:57:02+00:00",
  "remoteAddr": "XXX.XXX.XXX.XXX",
  "user": "--",
  "app": "context_chat",
  "method": "GET",
  "url": "/ocs/v2.php/apps/context_chat/queues/documents?n=32&format=json",
  "scriptName": "/ocs/v2.php",
  "message": "File not found or not a file",
  "userAgent": "ExApp/context_chat_backend/5.4.0 (niquests/3.19.1)",
  "version": "34.0.1.2",
  "exception": {
    "Exception": "Exception",
    "Message": "File not found or not a file",
    "Code": 0,
    "Trace": [
      {
        "file": "/var/www/html/custom_apps/context_chat/lib/Controller/QueueController.php",
        "line": 125,
        "function": "getFileSource",
        "class": "OCA\\ContextChat\\Controller\\QueueController",
        "type": "->",
        "args": [
          { "__class__": "OCA\\ContextChat\\Db\\QueueFile", "id": 24118 },
          { "__class__": "OC\\Files\\Node\\LazyRoot" },
          { "__class__": "OCA\\ContextChat\\Service\\StorageService" },
          { "__class__": "OC\\Files\\Config\\UserMountCache" }
        ]
      },
      {
        "file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
        "line": 165,
        "function": "getDocumentsQueueItems",
        "class": "OCA\\ContextChat\\Controller\\QueueController",
        "type": "->",
        "args": [
          { "__class__": "OCA\\ContextChat\\Service\\StorageService" },
          { "__class__": "OC\\Files\\Node\\LazyRoot" },
          { "__class__": "OCA\\ContextChat\\Db\\QueueMapper" },
          { "__class__": "OCA\\ContextChat\\Db\\QueueContentItemMapper" },
          { "__class__": "OC\\Files\\Config\\UserMountCache" },
          32
        ]
      },
      {
        "file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
        "line": 78,
        "function": "executeController",
        "class": "OC\\AppFramework\\Http\\Dispatcher",
        "type": "->",
        "args": [ { "__class__": "OCA\\ContextChat\\Controller\\QueueController" }, "getDocumentsQueueItems" ]
      },
      {
        "file": "/var/www/html/lib/private/AppFramework/App.php",
        "line": 137,
        "function": "dispatch",
        "class": "OC\\AppFramework\\Http\\Dispatcher",
        "type": "->",
        "args": [ { "__class__": "OCA\\ContextChat\\Controller\\QueueController" }, "getDocumentsQueueItems" ]
      },
      {
        "file": "/var/www/html/lib/private/Route/Router.php",
        "line": 324,
        "function": "main",
        "class": "OC\\AppFramework\\App",
        "type": "::",
        "args": [
          "OCA\\ContextChat\\Controller\\QueueController",
          "getDocumentsQueueItems",
          { "__class__": "OC\\AppFramework\\DependencyInjection\\DIContainer" },
          { "_route": "ocs.context_chat.queue.getdocumentsqueueitems" }
        ]
      },
      { "file": "/var/www/html/ocs/v1.php", "line": 63, "function": "match", "class": "OC\\Route\\Router", "type": "->", "args": [ "/ocsapp/apps/context_chat/queues/documents" ] },
      { "file": "/var/www/html/ocs/v2.php", "line": 10, "args": [ "/var/www/html/ocs/v1.php" ], "function": "require_once" }
    ],
    "File": "/var/www/html/custom_apps/context_chat/lib/Controller/QueueController.php",
    "Line": 301,
    "message": "File not found or not a file",
    "exception": "{\"class\":\"Exception\",\"message\":\"File not found or not a file\",\"code\":0,\"file\":\"/var/www/html/custom_apps/context_chat/lib/Controller/QueueController.php:301\",\"trace\":\"#0 /var/www/html/custom_apps/context_chat/lib/Controller/QueueController.php(125): OCA\\ContextChat\\Controller\\QueueController->getFileSource(Object(OCA\\ContextChat\\Db\\QueueFile), Object(OC\\Files\\Node\\LazyRoot), Object(OCA\\ContextChat\\Service\\StorageService), Object(OC\\Files\\Config\\UserMountCache))\\n#1 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(165): OCA\\ContextChat\\Controller\\QueueController->getDocumentsQueueItems(Object(OCA\\ContextChat\\Service\\StorageService), Object(OC\\Files\\Node\\LazyRoot), Object(OCA\\ContextChat\\Db\\QueueMapper), Object(OCA\\ContextChat\\Db\\QueueContentItemMapper), Object(OC\\Files\\Config\\UserMountCache), 32)\\n#2 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(78): OC\\AppFramework\\Http\\Dispatcher->executeController(Object(OCA\\ContextChat\\Controller\\QueueController), 'getDocumentsQue...')\\n#3 /var/www/html/lib/private/AppFramework/App.php(137): OC\\AppFramework\\Http\\Dispatcher->dispatch(Object(OCA\\ContextChat\\Controller\\QueueController), 'getDocumentsQue...')\\n#4 /var/www/html/lib/private/Route/Router.php(324): OC\\AppFramework\\App::main('OCA\\\\ContextChat...', 'getDocumentsQue...', Object(OC\\AppFramework\\DependencyInjection\\DIContainer), Array)\\n#5 /var/www/html/ocs/v1.php(63): OC\\Route\\Router->match('/ocsapp/apps/co...')\\n#6 /var/www/html/ocs/v2.php(10): require_once('/var/www/html/o...')\\n#7 {main}\"}",
    "CustomMessage": "File not found or not a file"
  }
}

[kyteinsky]

hello,
thanks for the detailed report!

I'm happy to provide a vServer with an affected Nextcloud instance if needed. Just let me know.

appreciate the offer, although, I will try to reproduce it locally so it's proven on a different system too.