Which version of recognize are you using?
12.0.0
Enabled Modes
Face recognition
TensorFlow mode
Normal mode
Downstream App
Memories App
Which Nextcloud version do you have installed?
34
Which Operating system do you have installed?
Ubuntu Server 26.04
Which database are you running Nextcloud on?
do not know
Which Docker container are you using to run Nextcloud? (if applicable)
No response
How much RAM does your server have?
16GB
What processor Architecture does your CPU have?
x86_64
Describe the Bug
After upgrading Nextcloud to version 34, users are unable to log in, encountering an "Internal Server Error" (500) page. Disabling the recognize app via OCC instantly resolves the issue and restores login functionality.
Expected Behavior
Login should succeed without any internal server errors, and the recognize app should initialize properly in the background.
To Reproduce
Upgrade Nextcloud to version 34.
Have the recognize app enabled.
Attempt to log in via the web interface.
The server returns an "Internal Server Error".
Debug log
{"reqId":"XbNEd1YqWYRZ5nZ9ZYHG","level":3,"time":"2026-07-07T20:24:58+00:00","remoteAddr":"192.168.0.105","user":"USERUSER","app":"index","method":"POST","url":"/nextcloud/index.php/login","scriptName":"/nextcloud/index.php","message":"Tensor\Matrix::map(): Argument #1 ($callback) must be a valid callback..."}
PHP 8.3.6 version.
Which version of recognize are you using?
12.0.0
Enabled Modes
Face recognition
TensorFlow mode
Normal mode
Downstream App
Memories App
Which Nextcloud version do you have installed?
34
Which Operating system do you have installed?
Ubuntu Server 26.04
Which database are you running Nextcloud on?
do not know
Which Docker container are you using to run Nextcloud? (if applicable)
No response
How much RAM does your server have?
16GB
What processor Architecture does your CPU have?
x86_64
Describe the Bug
After upgrading Nextcloud to version 34, users are unable to log in, encountering an "Internal Server Error" (500) page. Disabling the recognize app via OCC instantly resolves the issue and restores login functionality.
Expected Behavior
Login should succeed without any internal server errors, and the recognize app should initialize properly in the background.
To Reproduce
Upgrade Nextcloud to version 34.
Have the recognize app enabled.
Attempt to log in via the web interface.
The server returns an "Internal Server Error".
Debug log
{"reqId":"XbNEd1YqWYRZ5nZ9ZYHG","level":3,"time":"2026-07-07T20:24:58+00:00","remoteAddr":"192.168.0.105","user":"USERUSER","app":"index","method":"POST","url":"/nextcloud/index.php/login","scriptName":"/nextcloud/index.php","message":"Tensor\Matrix::map(): Argument #1 ($callback) must be a valid callback..."}
PHP 8.3.6 version.